Follow this step-by-step guide to properly set up your subdomain.
Log in to your Thrive Funnels account.
Go to Settings and scroll down to Domains.
Click Connect a Domain.
Type in the full subdomain + domain combination you want to add.
Example: If your domain is example.com, and you want the subdomain dashboard.example.com, enter dashboard.example.com.
Click Continue.
Click Add Record Manually (Automatic setup may not work for all providers).
Open your domain provider’s DNS settings.
Look for Advanced DNS or DNS Settings.
Click Add New Record and select CNAME as the record type.
Enter the following details:
Host → The first part of your subdomain (e.g., "dashboard").
Target → Copy and paste the target address provided by Thrive Funnels.
Click Save Changes.
⚠️ Important: Do not delete existing DNS records, especially if your domain is already linked to a website like Wix, WordPress, or Squarespace.
Go back to Thrive Funnels and click Verify Records.
DNS changes typically take 30 seconds to a few minutes to update.
If verification fails, wait 3-5 minutes and try again.
Double-check that your subdomain is entered correctly.
Once verified, click Proceed to Finish.
Your subdomain is now connected and ready to use in Thrive Funnels!