To create a Snippet, go to Marketing tab > Snippets > + Add Snippet
You can add a Text Snippet or an Email Snippet. (Note: This example demonstrates how to add a text snippet. The process for adding an email snippet follows the same steps.)
Fill in the Snippet details and once you're done, click Save
Open the conversation where you want to insert the Snippet, then click on the Snippet icon (usually represented by a document or tag icon) in the message toolbar.
Search for the desired Snippet using the search bar, then click on it to automatically insert it into the message field.
